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HP Consumer PCs – Obtaining PC recovery USB drives or discs | HP® Customer Support

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Click here. Sign out. Select registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install читать далее and gather data?

It is not available for all HP PCs. Go to HP Cloud Recovery Supported Platforms to confirm your computer is supported before proceeding with this recovery solution. To download winsows recovery software, go to Cloud Recovery Client. If you are prompted with a choice hp recovery usb windows 10 download run or save windosw file, click Run. When the process completes, the USB device contains only the recovery software.

If you are on a secure networkthe download recovery tool automatically detects and populates the proxy information. Click Next. If you are on an unsecured networkskip to the next step. When the Cloud Recovery tool detects the information for your device, click Next. Select your USB drive from the drop-down menu, and then click Next.

Carefully read the confirmation message which states that any information on the USB drive is deleted during this process, and then click OK. To finish the download and close the program, click Finish. Disconnect all peripheral devices, except for the monitor, keyboard, mouse, and power cord.

Remove media from internal drives and remove any recently added internal hardware. Installing HP drivers and software after recovery Once the operating system installation by recovery USB key is complete, HP software and drivers can be installed by performing the following steps:. The contents of the recovery drive are displayed in the right pane. The HP Hp recovery usb windows 10 download Setup wizard opens.

Why should I download recovery media from the cloud-based digital service instead of ordering physical recovery media from HP? HP recommends obtaining recovery media downllad the hp recovery usb windows 10 download service for the following reasons:. Ordered physical media can take up to 10 days to arrive due to fulfillment and shipping processes.

All Recoveyr form factors are supported. Adobe cs5 download free disc drives and media are not required. What should I do if an ‘Invalid Serial Number’ error message displays? If an Invalid Serial Number message displays, re-enter the correct serial number.

What if a ‘Model not found’ error message displays? If a Model not found error message displays, perform the following steps.

Make sure your device is included in the list of supported models. What if there are long delays after I click ‘Next’ on the Welcome page? If you experience long delays after clicking Next on the Welcome decovery, perform the following steps. What should I recoverry if the recovery repeatedly fails after using the tool on a secure network? If your attempts to use the recovery tool on a secure network fail, contact the network recoveryy to get your proxy server, port information, and login credentials.

What if my download attempts keep timing out or failing? If your download attempts keep usv. What if a ‘Requested resource is not available’ error message displays? If you get a Requested resource is not available error message, check your network connectivity and restart the process. What if a ‘Disk not selectable’ message displays? What if the process fails during the USB format?

If the download process fails during the USB formatting, check for the following items. What should I do if the process fails recogery applying the file to USB? If dwonload download process fails when applying the file to the USB device, check for the following items. It might be necessary to disable secure boot in the BIOS in order to start the computer using recovery media.

Use one of the following methods to open the Computer Setup Utility, and then choose your device type below for steps to disable secure boot. Turn on the computer and recovvery press the F10 key repeatedly, about once every second, until the Computer Setup Перейти на источник opens.

Turn on the computer привожу ссылку immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Press F To navigate the Computer Ссылка на продолжение Utility, select menu screens by pressing the left or right arrow keys. Use the up or hp recovery usb windows 10 download arrow keys to move through the list of items on uwb menu screen.

Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the http://replace.me/4369.txt. Press the F10 key to save the changes and exit from a submenu, or recoveey the Escape key to exit from a submenu without saving hp recovery usb windows 10 download changes.

Notebooks Recovry secure boot on notebook computers. Use the right arrow key to hp recovery usb windows 10 download the System Configuration menu, use the down arrow key to select Boot Ushttp://replace.me/4393.txt then press Enter.

Use the down arrow key to select Secure Bootand then press Enter. Use the down arrow key to modify the setting to Disableand then press Enter. Use the arrow keys to select Legacy Supportand recoveru press Enter. Use the arrow keys to modify the setting to Enableand hp recovery usb windows 10 download press Enter. Press F10 to accept the changes and exit or use hp recovery usb windows 10 download left arrow key to select the Exituse the down arrow key to select Exit Saving Changes wihdows, and then press Enter to select Yes.

Type the code that displays on the screen, and then press Enter to confirm the change. Desktops Disable secure boot on desktop wimdows. Use the right arrow key to select the Security menuuse the down arrow key to select Secure Boot Configurationdownlod then press Enter. Press F10 when the Secure Boot Configuration window displays.

Logic for ipad air free download the down arrow key to select Secure Bootand then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Supportand then downliad the left or right arrow key to modify the setting to Disable. Press F10 to accept the changes and exit.

Then press Enter or use the left arrow key to select Downloadduse jsb down arrow key to select Exit Saving Changesand adobe premiere cc gratis download free press Hp recovery usb windows 10 download to select Yes. Type the code that displays on the screenand then press Enter to confirm the changes.

Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips hp recovery usb windows 10 download better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

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HP PCs – Creating and Using a Microsoft Recovery USB Drive (Windows 10) | HP® Customer Support

 
When the process is complete, the USB device contains only the recovery software. HP recovery disk is the software you would need to perform a system recovery. If the download process fails during the USB formatting, follow these steps. Doing so generates an error. You can use a recovery USB drive to start your computer in case of a problem. Product Home. Use the right arrow key to select the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter.

 

Hp recovery usb windows 10 download

 

System recovery using media you created To recover your system with the media you created, use the following instructions. For detailed instructions, see the Disabling Secure Boot in Windows 10 in this document.

Select System Recovery to erase all the files from the hard drive and restore it to the original factory condition. Select Recover without backing up your files and then click Next. If you are using recovery discs, follow the on-screen instructions by inserting the next disc as prompted.

Do not click Cancel. Click Continue when the recovery preparation is complete. Do not turn off your computer during this process. The computer might go through several Software Installation screens. Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery.

If you are able to boot from the Recovery media or not, it is very important to reverse the changes made in the BIOS , this means you need to load the BIOS default settings. Otherwise this may cause instability in the system when making updates recommended by HP.

Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens.

Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Then press F Choose menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings.

Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes. Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter. Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter. Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter.

Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes. Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager.

Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter. Press F10 when the Secure Boot Configuration window is displayed. Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable.

Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit.

Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes. Type the code shown on the screen , and then press Enter to confirm the changes.

Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:.

If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery.

Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created. Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue. Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next.

Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next.

If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files. If you want to select individual files to back up, select User Selection , and then click Next.

Auto Selection recommended : Select the file types you want to back up, and then click Next. The File Backup Wizard creates the list of files to back up. Do not interrupt the backup process. User Selection : Select Compression to make your backup file smaller, or select No compression to make no change to the size of your backup file, and then click Next.

Click Browse Files to choose the files to back up, and then click Next. Select the files you want to back up, and then click OK.

Recovery Manager scans the computer for storage devices. Select the storage device to save the backup, and then click Next. Depending on the media selected to store the backup files, the computer prompts you to insert a blank disc or a USB flash drive. Insert the media into the computer, and then click Next. Recovery Manager displays the progress in backing up and burning the files to the backup media.

When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue the recovery process. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes.

Do not interrupt HP Recovery Manager during the recovery process. When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. Do not interrupt the progress by removing the drive s or rebooting the machine. If the process is interrupted, an error message displays. Do you want to delete the downloaded temporary files to save space in the drive?

Back up your personal files if you have not already done so. Remove media from internal drives and remove any recently added internal hardware.

Turn on the computer, and then immediately press the Esc key repeatedly, about once every second, until the Startup Menu opens. Press the F9 key to open Boot Device Options. Use the up or down arrow keys to select the USB drive , and then press Enter. If recovery does not start or a non-system disk error displays, restart the computer by pressing the power button, and then repeat these steps to select another USB drive.

When recovery starts, continue with these steps to complete recovery. When prompted to run Recovery Manager from the hard drive or from media , select Run program from media , and then click Next. Select Factory Reset , and then click Next. Select Recover without backing up your files , and then click Next.

Wait while HP Recovery Manager prepares the computer for recovery and copies the files to the hard drive. Do not remove the USB flash drive or turn off your computer during this process. The computer might go through several Software Installation screens, including black screens with the HP logo, Windows system screens, and Admin screens.

This is normal. After the recovery completes, click Finish to restart the system. What if there are long delays or a ‘Network error…’ after I click ‘Next’ on the Welcome page? When you experience long delays after clicking Next on the Welcome page, you can perform the following steps:. What if the recovery tool keeps failing on a secure network?

If your attempts to use the recovery tool on a secure network fail, it might be due to the proxy settings of the secure network. Contact the IT administrator to get your proxy server, port information, and login credentials. What if my download attempts keep timing out or failing? If your download attempts keep failing, check the following items:. What should I do if a ‘Drive partitioning failed’ error message displays? If a Drive partitioning failed message displays, it might mean there is a problem with the USB drive.

If one of these error messages display, there might be a problem with the download or processing of the recovery image.

Image extraction failed. What if a ‘Disk not selectable’ message displays? When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept. The Go Back feature, which allows you to reinstall a previous version of Windows, is available for 10 days after upgrading to Windows 10 or updating Windows 10 to a new version.

The Windows installation files occupy a large amount of hard drive storage space during that time. The files are deleted automatically after 10 days. However, you can delete them manually if you want to free up storage space before then. After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows.

Using the search box on the taskbar, search for and open Disk Cleanup. Select the hard drive where the Windows installation files are stored usually C: , and then click OK. When the Disk Cleanup window opens, click Clean up system files. Select Previous Windows installation s and Temporary Windows installation files, and then click OK to start the cleanup. When the disk cleanup is complete, more free space is available on the computer hard drive.

If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. It can be used to recover the operating system from files stored in a partition on the hard drive without needing recovery media. It can also be used to create a personalized recovery disc or USB drive for a specific computer. When you click the link, the file is downloaded using your internet browser download capabilities.

Sign out. Select registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Automatically installing Windows 10 Windows Update can automatically install a new Windows 10 version to your computer.

Note: Windows allows you to reset the update schedule up to five days later. The Windows 10 version has successfully installed. Performing a manual installation of Windows 10 If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually.

When the download completes, click Restart now. Note: If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation. Creating the installation media to download Windows 10 Download the Media Creation Tool and create the installation media.

Installing Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps. Note: If you are prompted to supply the Windows 10 product key, type the product key, and then click Next.

Note: If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation. The installation begins. Completing setup and signing in to Windows 10 clean installation only If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the help of Cortana. The installation completes, and the desktop opens.

 
 

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Published by HP Inc. Approximate size Age rating For all ages. This app can Access all your files, peripheral devices, apps, programs and registry Access your Internet connection Microsoft. Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 hp recovery usb windows 10 download. This product needs to be installed on your internal hard drive.

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